SaaS Commercial & Refund Policy
Clear information for a considered enterprise relationship.
Scope before payment
Licence, subscription, implementation, customization, integration and support charges should be defined in the accepted commercial agreement.
Refunds and credits
No universal refund window, entitlement or non-refundable fee rule has been approved for this website. Eligibility, assessment, credits and payment handling must be confirmed in the signed agreement and applicable requirements.
Commercial questions
Contact info@auraerpos.com with the relevant proposal or invoice reference. Do not include payment credentials in an enquiry.
Approval required
The business owner and legal reviewer must approve refund/credit terms, billing frequency, renewal treatment, taxes and payment obligations before this policy becomes operative.
Version: V11 review draft · 24 September 2026
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